PROCESSING TIMES

Carbon by Charlie wants to make it perfectly clear the PROCESSING times of your new order. Please refer to the following estimated timeline for orders processing.
Orders placed on Monday through Sunday before 11:59 PM EST will begin processing within 24 hours of the following business days.
All orders will ship within 24 hours once processing is complete.
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CONTACT ME

If you have any questions or want to check your order status, please contact me from the Chat at the right bottom corner of the website or directly through our  Facebook or Instagram or email me at support@cockbycharlie.com.

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TRACKING YOUR PACKAGE

Please allow 48 hours from the time you receive your tracking number for it to populate before calling in to inquire.

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USA DOMESTIC

All orders are shipped from Houston, TX. 

SHIPPING METHODS 
USPS First class shipping (with tracking) - $4 Free on order over $10.

1-3 Days USPS Priority shipping - $9 (Free on orders over $250).

UPS Overnight - $54 (Free on orders over $999).

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AUSTRALIA DOMESTIC

All orders are shipped from NSW

SHIPPING METHODS

3-7 Days AUS Post -First Class Shipping (with tracking) - $5.

1-3 Days AUS Post Priority shipping - $11.

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ISRAEL DOMESTIC

SHIPPING METHODS

1-3 Days Door to door carrier - $15.

REST OF THE WORLD 

For international orders, you will be presented with shipping options at the checkout. Select the shipping method that best meets your needs. Since shipping fees are calculated based on several factors (including, without limitation, the desired shipping method and speed, the contents of any number of items in your order, the weight of the items in your order, and the location to which the order is shipping), shipping charges can only be provided once you begin the checkout process. Unfortunately, we cannot offer free shipping to international destinations. Please Note: Shipping windows are estimates, and delivery dates cannot be guaranteed. You will be given estimated delivery days at the time of checkout based on your selected destination country and the shipping methods available for the items in your shopping cart.

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INTERNATIONAL SHIPPING METHODS

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EU Countries & UK

UPS/DHL Express (2-5 days) - 28$. (free on orders over $400)

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Rest of the world

USPS First class (15-60 days) - $18. *this option is only for orders under $120

UPS/DHL Express (2-5 days) - 42$ (Free on orders over $500).

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COUNTRIES

EU, NON EU, UK, COTE D’IVOIRE, EGYPT,  FIJI, FRENCH GUIANA, FRENCH POLYNESIA, GEORGIA, GIBRALTAR,  , GUINEA, HAITI, HONG KONG, HUNGARY, ICELAND, INDIA, INDONESIA, ISLE OF MANN,  JAPAN, LEBANON, LITHUANIA, MALAYSIA, MALTA, MARTINIQUE, MEXICO, MOLDOVA, MONACO, NEW CALEDONIA, NEW ZEALAND, OMAN, PALAU, PAPUA NEW GUINEA, PHILIPPINES,  RUSSIAN FEDERATION, SAINT BARTHELEMY, SAINT LUCIA, SAO TOME AND PRINCIPE, SERBIA, SOUTH KOREA, SRI LANKA, ST. PIERRE AND MIQUELON, TAIWAN, THAILAND, TURKEY, UGANDA, UKRAINE, UNITED ARAB EMIRATES, UZBEKISTAN, VIETNAM, VIRGIN ISLANDS (BRITISH), WESTERN SAHARA

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TRANSIT TIME

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All transit time written above are USPS/UPS/DHL recommended times and can have some delays.

 

VALUE LIMITS AND DETAILS

No taxes, duties or brokerage fees are paid at checkout; instead, these applicable fees are due and payable by you upon delivery in your country. Subject to local clearance procedures. Local carriers will do the final delivery cost based on size, weight, etc.

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